Privacy policy

Consent

By using our website and platform, you consent to this privacy policy and agree to its terms.

Information we collect

The personal information you are asked to provide, and why, is made clear at the point we ask for it.

If you contact us directly, we may receive your name, email address, phone number, the contents of your message and any attachments, and any other information you choose to provide.

When you apply or register for an account, we ask for your contact details and company details, such as your name, company name, address, VAT number, website, email address and phone number.

How we use your information

• Provide, operate and maintain our website and platform
• Review applications from sellers and buyers
• Arrange and manage deals, collections and payouts
• Communicate with you, including about your account and deals
• Improve our services
• Find and prevent fraud

Who handles your data for us

Our database and sign-in run on Supabase (hosted in the EU, Ireland), the platform runs on servers at Hetzner (Germany), and sign-in with Google is provided by Google. We send emails through an email delivery provider. These providers process data only to provide their service to us.

Log files

Like most websites, our servers keep log files: internet protocol (IP) addresses, browser type, date and time, and the pages requested. We use them to run and secure the site, not to identify you.

Cookies

We use only the cookies needed to keep you signed in and to keep the platform secure. We do not use advertising cookies. You can disable cookies in your browser, but you will then not be able to sign in.

CCPA privacy rights

Under the CCPA, California consumers have the right to:

• Request that we disclose the categories and specific pieces of personal data we have collected about them
• Request that we delete personal data we have collected about them
• Request that we do not sell their personal data. We do not sell personal data.

GDPR data protection rights

Every user is entitled to the following:

• The right to access: you can request copies of your personal data.
• The right to rectification: you can ask us to correct or complete information you believe is inaccurate or incomplete.
• The right to erasure: you can ask us to erase your personal data, under certain conditions.
• The right to restrict processing, under certain conditions.
• The right to object to processing, under certain conditions.
• The right to data portability: you can ask us to transfer your data to another organisation or to you, under certain conditions.

Responding to requests

If you make a request, we have one month to respond. To exercise any of these rights, contact us at liquidations@regainables.com.

Children's information

Our services are for businesses. We do not knowingly collect personal information from children under 13. If you believe a child has given us such information, contact us and we will remove it promptly.